소음환경이 대전지역 전화상담원들의 청력에 미치는 영향 |
박성일, 추서재, 구지혜, 윤혜란, 임선미 |
우송대학교 언어치료청각재활학부 |
The Affect the Noise Environment to the Hearing Sensitivity
for the Telephone Counselors in Daejeon |
Sungil Park, Seojae Chu, Jihye Gu, Hyeran Yoon, Sunmi Lim |
Department of Speech Pathology and Audiology, Woosong University, Daejeon, Korea |
Correspondence |
Sungil Park ,Tel: (042) 630-9224, Fax: (042) 630-9229, Email: psiyes@naver.com
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Received: May 15, 2015; Revised: June 23, 2015 Accepted: July 10, 2015. Published online: July 31, 2015. |
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ABSTRACT |
In this study, the hearing of the employees who work in telephone consultation was examined whether it had been
affected by the noise exposures in the work environments. Noise can damage the sensitive structures in the inner
ear and cause noise-induced hearing loss (NIHL). The fifteen employees with 5 years of working experience as a
telephone counselor were the experimental group and fifteen employees who work in usual offices were the control
group. Portable pure tone audiometry was conducted in a quiet room. In the result, the hearing of both ears was
better in the control group than the experimental group. The degree of hearing loss in the right ear appeared larger
than the left ear in the control group. Also, the pure tone average of the experimental group was significantly larger
than that of the controal group. In particular, the differences of 4,000 and 8,000 Hz between groups were greater
than other frequencies. These results indicated that noise environment affects hearing thresholds of the experimental
group. However, in this study, we tested only 15 phone counselors. So further studies are needed to investigate a
big test group. |
Key Words:
Hearing loss, Noise exposure, Noise-induced hearing loss (NIHL), Telephone consultation |
중심단어:
난청, 소음노출, 소음성난청, 전화 상담 |
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